Figment Global Solutions ("we," "our," "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your Personal Information when you use our cloud and desktop services. By using our services, you agree to the terms outlined in this policy.

This Privacy Policy applies to all cloud and desktop services provided by Figment Global Solutions.

We collect Personal Information to provide and improve our services. This includes:

• Personal Details: Name, phone number, email address, postal address.
• Account Credentials: User ID and password for account creation.
• Communication Details: Email and mobile number for sending OTPs, order confirmations, and updates.

Purpose of Collection:

• Contact and identify users.
• Provide customer support.
• Enhance service functionality.

Third-Party Access: We may share your information with third-party service providers who assist us in operating and improving our services. These parties are obligated to maintain confidentiality and use the information only for specified purposes.

Desktop Services: Customer-generated data is stored on storage locations chosen by the user. Cloud Services: Customer-generated data is stored in our cloud infrastructure within the territory of India. We do not transmit customer data to external servers. Access by support personnel is restricted unless explicitly shared by the customer for troubleshooting purposes.

We implement algorithms to detect unauthorized usage of our software. Upon detecting fraudulent activity, relevant information may be transmitted to our servers, including customer identity.

We collect log data to monitor and improve our services. This includes:

• IP address
• Browser version
• Pages visited
• Date and time of access
• Time spent on pages

Our websites use cookies to enhance user experience. Cookies may be disabled in your browser settings, but doing so may limit functionality.

We employ reasonable measures to protect your Personal Information. However, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.

We use third-party payment processors for payment handling. Payment data is encrypted per PCI-DSS standards and is not stored on our servers. For details, refer to the terms of the respective payment processor.

Our services may include links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before interacting with them.

We may update this policy periodically. Changes take effect immediately upon posting. Please review this page for updates.

By using our services, you consent to this Privacy Policy, including data collection, use, and sharing practices. To withdraw consent, contact us at office@taxcpc.com.

We may disclose Personal Information:

• To comply with legal requirements.
• If you violate our Terms of Service.

For questions or suggestions, contact us at office@taxcpc.com.